When we heard that the Kansas Department of Transportation had an online community we knew we had to speak with them. Rachel reached out to Patrick Quinn and he graciously accepted her invitation to sit and chat with her about what they’re up to. Patrick talked about how the agency uses social media, what they’ve learned in building K-TOC and shares the challenges and opportunities he’s experienced in building a community in the public sector.
Download this podcast (28 minutes/25.7mb)
