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Conversations with Community Managers (Episode #4) – Rachel Happe, TheCR

by Jim Storer on April 22, 2010

The Community Roundtable has partnered with Voce Communications to produce a new podcast series, “Conversations with Community Managers.” In this series, TheCR’s Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management.

Rachel HappeOur third episode features an interview with Rachel Happe, co-founder of The Community Roundtable.

Conversation highlights include:

  • Introduction of the topic: the difference between the roles of social media manager and community manager. Rachel has been thinking on this topic, with posts such as “Social Media is Not Community
  • Rachel discusses social media as content-based, while community is more specifically relationship-based
  • How should a CMO hire a social media manager? What should they look for?
  • How the type of company effects the need for deeper relationships or less deep connections (is it a scaling problem?)

Download this episode.

Subscribe to this podcast series.

MUSIC CREDIT: “Bleuacide” by graphiqsgroove.

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