Advancing the Business of Community
From the monthly archives:
TweetThe team at eModeration – a community moderation and management services company in the UK – released a whitepaper this week discussing ‘communities of purpose’. They distinguish these communities of purpose from communities of interest in the following way: Communities of purpose: An online community of people with a common, clear, defined goal. Communities of [...]
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TweetEvery time a customer submits a question or answers a question in a support forum they are creating value for an enterprise. Every time an influencer with no direct economic ties to an organization, mentions a product to someone they are creating value for the enterprise. Every day, for large enterprises, there are millions of [...]
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TweetEnterprise 2.0 is coming up next week and it is one of the events I look forward to every year for a wide variety of reasons – the programming, the people it attracts, and the innovative use of technologies they use as part of the conference all make it stand out. Over the past few [...]
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TweetWe’ve written a lot about community management over the past year – and interviewed a lot of amazing community managers – and as often happens with blogs the content gets buried in favor of what’s new and hot so we thought we would resurrect those posts that our readers have found most valuable and interesting. [...]
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