TweetAs more companies, organizations, and individuals use social technologies and networks, a vast array of community structures are being used for various goals. There are a number of great models for understanding the ecosystem in which every company is part. Bill Johnston built a Social Media Ecosystem diagram that is a great place to start: [...]
TweetI do not think it means what you think it means. – Inigo Montoya Community is becoming a very, very over-used term. It some ways, for those of us managing communities, it has brought a lot of attention to our field which is mostly good. However, everyone seems to be hitching their star to the [...]
TweetThe Community Roundtable has partnered with Voce Communications to produce a podcast series, “Conversations with Community Managers.” In this series, TheCR’s Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management. Our series continues with episode #26, featuring Becky Carroll, Community [...]
TweetThe 2011 State of Community Management report has received far reaching interest and support. Part of what makes the State of Community Management report so compelling is the aggregation of practitioner voices. Last week we were thrilled to have Dan Brostek, social business leader at Aetna, and Cindy Meltzer, Community Manager at Isis Parenting, join [...]