From the monthly archives:
TweetI don’t know about you but every time there is a family gathering I try to explain what I do. Some of it is easy. Marketing – most everyone basically understands what that is. Where it all comes apart is when I try to explain what The Community Roundtable does to a multi-generational audience whose [...]
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TweetWe have seen quite a change in the market for community managers over the last few years. When we started TheCR, community managers were largely isolated and working by themselves or on very small teams. Back in early 2010, we spoke with TheCR Network members about hiring social media and community pros and there was [...]
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TweetOver the last decade we’ve all learned how important the user experience (UX) of software is to how well it performs. If features are hard to use and the interface looks stale, it’s less compelling to the user. The UX is particularly important in communications and social technologies because there are many other ways to [...]
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TweetOver the weekend I found myself coming back to this article again and again. I think because it shows how very much the rise and growth of community management has changed the way individuals and corporations now interact in the business world. When I was in college (those many years ago) you were always taught [...]
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