From the monthly archives:
TweetToday we welcome Rick Allen who will be a frequent contributor to The Community Roundtable blog. With a background in writing, publishing, and technology innovation—and a passion for the web—Rick strives to improve online user experiences through content strategy. He writes and speaks often on web publishing topics and is a member of TheCR Network. Last month, The Community [...]
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TweetThe Community Roundtable aims to advance the business of community. I’m going to say that again…we advance the business of community. I wanted to repeat it because I think it’s an important distinction as the way we look at community management. As Jim Storer has said, everyone is a community manager – meaning everyone has [...]
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TweetIt’s Community Manager Appreciation Day and we sure have a funny way of showing our appreciation for ours…by having her write a blog post. But we thought detailing what a community manager does day in and day out may help those who work with them to appreciate them all the more. And she makes it [...]
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TweetWhen I saw the topic for yesterday’s Twitter #cmgrchat, I thought it was a good one to discuss, particularly now. The holidays just ended where everyone feels stretched in too many directions. It’s January so the business expectations for a New Year are fresh in everyone’s mind and people are still playing catchup from the [...]
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Tweet Talk of community management is all the rage these days and last week I sat in on the Focus Roundtable Webinar: Community Management 101: The Start-Up Edition. Four experienced community managers — Evan Hamilton (UserVoice), Thomas Knoll (Launch Rock), Alison Hillman (BranchOut), and Sarah-Jane Morris (Context.IO) — gathered to discuss participant driven questions. Here [...]
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TweetThe Community Roundtable has a lot going on. So much for easing into the New Year. Instead we are starting it off with a bang and more. We held our first TheCRLive in Washington, DC on Tuesday night and from all accounts a great time and interesting, thought provoking conversation was had by all. But [...]
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Tweet We are thrilled to have a guest post today from Dawn Lacallade, a recognized thought leader in the social marketing and online community space. She is a long standing member of TheCR Network and has taken a lead role in helping to develop the community management training program we are delivering in conjunction with WOMMA & [...]
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TweetWe had an excellent member call late last year with John Stepper of Deustche Bank who is working on a training course to help employees manage their reputation inside the organization. This conversation about influence and reputation is very active on the social web but taking that inside the enterprise puts a unique filter on [...]
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TweetRoundtable: Seating or discussion arrangement in which (usually) all participants are considered peers. What is the magic of a roundtable? Perhaps its more easily seen in action. Recently I was on a weekly call with TheCR Network where we had an expert speaker talking about a hot topic. Usually experts speak while others listen. This was not the case [...]
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