News & Mentions

July 7th, 2009 – The Community Roundtable: A Peer Network for Community Managers and Social Media Practitioners, by Amber Rae Lambke, Director of Marketing Leverage Software

August 21, 2009 – Community Management Tips & Resources by Michael Chin, VP of Marking KickApps

August 27, 2009 – What Are the Characteristics of a Great Community Manager by Tom Humbarger, Independent Community Manager

August 31, 2009 – Mad-About-You Monday: Community Development and Management by Teresa Basich, Independent PR/Communications

September 14, 2009 – Some Great Blogs I Read About Online Community Management by Sue On the Web, Online Community Manager

October 3, 2009 – Collaboration Strategy Shortcomings? Whack the Community Manager by Oliver Marks, Partner at Dachis Group

December, 2009 – Marketing in 2010 – eBook by Conversation Agent, Valeria Maltoni

February 1, 2010 – Building and Sustaining Brand Communities – eBook by Radian6′ community management team, references and includes the Community Maturity Model