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TweetAh! Spring and the age old tradition of spring cleaning. Throw open those windows, bring in fresh air and dust behind the couch….or rather…the forums. We asked our members how they keep things fresh in their communities, day after day, spring after spring. Here are their answers! What are some simple ways to “freshen up” a [...]
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Tweet I was lucky enough to read and review Deborah’s Ng’s book Online Community Management for Dummies. This book is a great go-to resource for both aspiring and practicing community managers and it’s earned a spot on my office bookshelf. Deborah nails it and I recommend this book for a few reasons: It’s comprehensive Deborah [...]
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TweetIt’s Community Manager Appreciation Day and we sure have a funny way of showing our appreciation for ours…by having her write a blog post. But we thought detailing what a community manager does day in and day out may help those who work with them to appreciate them all the more. And she makes it [...]
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Tweet Talk of community management is all the rage these days and last week I sat in on the Focus Roundtable Webinar: Community Management 101: The Start-Up Edition. Four experienced community managers — Evan Hamilton (UserVoice), Thomas Knoll (Launch Rock), Alison Hillman (BranchOut), and Sarah-Jane Morris (Context.IO) — gathered to discuss participant driven questions. Here [...]
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TweetI fell into community management and social media organically, as a volunteer for community organizations and not-for-profits that were important to me. I had always planned on re-entering the work force after starting a family and it turns out I had a skill set that developed from my volunteer work. I started doing some small [...]
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