Advancing the Business of Community
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Tweet Last week, I attended the Enterprise 2.0 conference and, with Ted Hopton, chaired the Community Development and Management track. There were a several notable changes to this event – the first was that the conference was broken up into disciplines and business processes which helped bring more business owners to the conference. The second [...]
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TweetLate last week we heard about a new offering from Acquia, an open source software company focused on the Drupal social publishing system and a partner of The Community Roundtable. The product is called Drupal Commons and it’s focused on expanding the use of Drupal in business. This is an interesting development because it may [...]
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TweetWhen we originally developed the Community Maturity Model, we thought of it as a tool that organizations of all sizes could use in creating a baseline understanding of where they were on the path to becoming a ‘social’ organization. Additionally, it was designed to provide organizations with a general roadmap of the competencies and milestones [...]
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TweetThe team at eModeration – a community moderation and management services company in the UK – released a whitepaper this week discussing ‘communities of purpose’. They distinguish these communities of purpose from communities of interest in the following way: Communities of purpose: An online community of people with a common, clear, defined goal. Communities of [...]
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TweetLast week, we presented key findings from our State of Community Management report with Natanya Anderson from Powered. We had an overflow of great questions and so much content it was hard to get everything in so I’m including the slides (the audio recording is here) and my responses to the questions we received from [...]
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TweetCommunity management is emerging as a critical discipline for managing social initiatives. From those focused on marketing, to those focused on support, collaboration, knowledge management, human resource development and innovation, community managers are the glue that hold it all together. Yet, most organizations are just beginning to understand how to incorporate community management into their [...]
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TweetA big part of what we’re trying to build with The Community Roundtable is a peer network that shares what we learn with our broader community. To that end, we made the Community Maturity Model open source and shared our construct for TheCR Quick Case and continue to figure out new ways to give what [...]
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This Community Maturity Model is a framework for understanding and addressing the eight core competencies required to operationalize ‘social’ within organizations. The eight competencies are:
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