A peer network for community managers and social media practitioners.
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Community management is emerging as a critical discipline for managing social initiatives. From those focused on marketing, to those focused on support, collaboration, knowledge management, human resource development and innovation, community managers are the glue that hold it all together. Yet, most organizations are just beginning to understand how to incorporate community management into their [...]
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A big part of what we’re trying to build with The Community Roundtable is a peer network that shares what we learn with our broader community. To that end, we made the Community Maturity Model open source and shared our construct for TheCR Quick Case and continue to figure out new ways to give what [...]
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This Community Maturity Model is a framework for understanding and addressing the eight core competencies required to operationalize ’social’ within organizations. The eight competencies are:
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