Posts tagged as:

Connie Bensen

Raising Good Communities

by Rachel Happe on February 15, 2010

I am not the first, nor will I be the last to equate community management to parenting.  Connie Bensen made the analogy and recently Simon Phillips wrote a post You Teach What You Accept that got at a similar behavior modeling aspect of community management.  It’s a very apt analogy and it is a good [...]

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Show & Tell: How Community Managers Use Twitter

by Rachel Happe on July 20, 2009

There are Twitter users and there are Twitter users. For those of us that have been on Twitter for a while, usage has evolved as the applications and the social norms have. In a recent member roundtable with Laura Fitton, it became clear how important the use of applications, hashtags, and search were to community [...]

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