Advancing the Business of Community
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Tweet Last week, I attended the Enterprise 2.0 conference and, with Ted Hopton, chaired the Community Development and Management track. There were a several notable changes to this event – the first was that the conference was broken up into disciplines and business processes which helped bring more business owners to the conference. The second [...]
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TweetThe team at eModeration – a community moderation and management services company in the UK – released a whitepaper this week discussing ‘communities of purpose’. They distinguish these communities of purpose from communities of interest in the following way: Communities of purpose: An online community of people with a common, clear, defined goal. Communities of [...]
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TweetWe have a lot of semantic issues in the social media/online space. The term community is particularly problematic because people tend to throw it around for any online group that interacts with content. The problem for me is that communities are not about content, they are about relationships. Relationships do need content/programs/conversations in order to [...]
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Tweet What is a community manager? We all know that the community manager role comes in a wide variety of flavors with different expectations and different levels of responsibilities and often the person in the role isn’t called a community manager – they may be a VP of Marketing, a director of customer support, a [...]
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