Posts tagged as:

engagement

Best Practices in Member Engagement

by Rachel Happe on February 9, 2010

Member engagement is one of the key responsibilities of social media and community managers but it is one of the hardest responsibilities to understand and improve.  There is no playbook that has the ‘right’ and ‘wrong’ ways to encourage engagement and what works for some communities is completely wrong for others. In this respect having [...]

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@TheCR Quick Chat with Mark Wallace

by Jim Storer on November 6, 2009

Mark and I worked together at three different companies between 1996 – 2007. During that time we worked on social media and community projects of all shapes and sizes. When he told me he was leaving to take on a lead role in EDR’s Commonground community I was thrilled. He has a deep passion for [...]

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