A peer network for community managers and social media practitioners.
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One of the most enjoyable and gratifying moments of being a community manager is when members of the community start to step up, create content, proactively initiate something, build relationships with people they’ve discovered, and feel comfortable enough to show more of their personalities. This is all emergent behavior that as a community manager you [...]
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I ran across this quote today and it reflects something that I’ve been thinking a lot about over the past few years, namely how to encourage specific activities within communities without explicitly telling people what to do.
Control is not discipline. You do not confine people with a highway. But by making highways, you multiply the [...]
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The way we currently think about community management – for the most part – is a role played by someone managing a set of relationships often mediated by an online destination. One of the reasons Jim and I started The Community Roundtable is that we saw it emerging as a career path for many and [...]
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