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Posts tagged as:

operations

Conversations with Community Managers – Michael Pace (Constant Contact)

by Jim Storer on November 17, 2010

TweetThe Community Roundtable has partnered with Voce Communications to produce “Conversations with Community Managers.” In this podcast series, TheCR’s Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management. Our podcast series continues with episode #13, featuring Michael Pace, Director [...]

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Recap of the Enterprise 2.0 Conference

by Rachel Happe on November 15, 2010

Tweet Last week, I attended the Enterprise 2.0 conference and, with Ted Hopton, chaired the Community Development and Management track. There were a several notable changes to this event – the first was that the conference was broken up into disciplines and business processes which helped bring more business owners to the conference. The second [...]

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Assessing Social Business Maturity – Getting to Stage 2/Emergent Community

by Rachel Happe on July 14, 2010

TweetWhen we originally developed the Community Maturity Model, we thought of it as a tool that organizations of all sizes could use in creating a baseline understanding of where they were on the path to becoming a ‘social’ organization.  Additionally, it was designed to provide organizations with a general roadmap of the competencies and milestones [...]

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Conversations with Community Managers (Episode #8) – Jodi Gersh, Gannett Company

by Jim Storer on May 20, 2010

TweetThe Community Roundtable has partnered with Voce Communications to produce a new podcast series, “Conversations with Community Managers.” In this series, TheCR’s Jim Storer joins forces with Voce’s Doug Haslam to speak with people from a variety of industries about their efforts with community and social media management. Episode #8 features Jodi Gersh, Social Media [...]

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What Online Communities Will Expose in 2010

by Rachel Happe on January 4, 2010

TweetThere is a lot of chatter in social media and online community circles about how social initiatives lead to increased transparency – and some of that is definitely true.  Customers and the public can find out a lot more about what others think about a company’s products and service than ever before. However, I don’t [...]

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A Peek Inside

by Rachel Happe on April 21, 2009

TweetWe’ve been working hard to get the technology, content, and business operations in place over the past few weeks and we are making a lot of progress. We have the community up, we are categorizing and combining content sources, and we are reaching out to a number of potential members to review our plans and [...]

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