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TweetWe recently opened a survey to better understand how the market is maturing in the use of social and community practices. One of the big questions we wanted to understand is the adoption maturity of these methods for different business uses – i.e. were they researching, planning for, experimenting, or in production use of new [...]
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TweetAngela Connor – also known as @communitygirl on Twitter and the author of 18 Rules of Community Engagement – recently published a Community Manager Survey – available here for $39.99/$49.99 depending on format. In it, she covers questions about how the community management role is defined, how community management fits in to organizations, how community [...]
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