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@TheCR Quick Case

TweetI had a serendipitous intro recently with a couple of different people from Isis Maternity – a local childcare retail and services company – and we got to chatting about online communities. They have operated in a community-centric way in the offline world for quite some time – bringing parents together for maternity and childcare [...]

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TweetIt is always much easier to say than to do and it takes time and regular recalibration to make sure you are doing what you are recommending to others. In the ‘social’ space particularly, a lot of the recommendations seem like good common sense: be as honest and transparent as possible, listen to your customers, [...]

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TweetA big part of what we’re trying to build with The Community Roundtable is a peer network that shares what we learn with our broader community. To that end, we made the Community Maturity Model open source and shared our construct for TheCR Quick Case and continue to figure out new ways to give what [...]

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TweetOne of the consistent themes at the Enterprise 2.0 conference, like at many conferences in this space recently, was the need for more case studies and ROI examples. Both of those are big meaty things to develop and present – when companies are willing to share. It’s partly why so few good examples exist. At [...]

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